Privacy Policy
Effective Date: July 26, 2018
minopcloud ("us", "we", or "our") operates the https://www.minopcloud.com website (the "Service").
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.minopcloud.com.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Security and Session Cookies
Phone Number
Address, State, Province, ZIP/Postal code, City
Usage Data
Face Data. We may collect face data for Selfie Attendance. Please note, you won’t be able to share face data unless you explicitly give us permission to access your device’s camera. Furthermore, you will be clearly shown what face data is being shared with us and you can control whether or not you want to share this data.
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
minopcloud uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support via call, SMS, Whatsapp, email or any other modes one chooses to
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
To send promotional messages via SMS
To send promotional messages via Push Notifications(Web and Android App)
To send promotional messages via WhatsApp messages
To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To ask for ratings and reviews of services or products.
To follow up after correspondence (call, SMS, live chat, email or phone inquiries).
minopcloud does not use your face data or photos for any reason other than to record your attendance. Your face data is not shared with any 3rd party. Uploaded content is stored at the online secured data storage and displayed to your organisation exclusively during your use of the services.
minopcloud uses only secure places of storage, such as ESDS cloud server. ESDS is located in the India ESDS is designed and built to meet rigorous compliance standards, providing high levels of security for all customers.
minopcloud also integrate in the application the following platforms:
Clevertap – behavioral analytics platform for product intelligence helping minopcloud understand user behavior and build engaging experiences;
Firebase – a Google's mobile platform, helping minopcloud develop a high-quality application.
Sentry – an error monitoring platform helping minopcloud discover, triage, and prioritize errors in the application real-time.
AppsFlyer – a mobile attribution and marketing analytics platform helping minopcloud market the application.
minopcloud does not control third party platforms, websites or online services, and minopcloud is not responsible for their actions. These platforms, websites and online services follow different rules regarding the collection, use and sharing of your personal information. minopcloud encourages you to read the privacy policies of these platforms, websites and online services to find out more about how your usage data may be used by these vendors.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
minopcloud will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Your Rights Regarding Information
You have a right to access to your personal data processed by minopcloud and right to data portability
This means that you can ask minopcloud what personal data of yours is processed. You can also ask for the clarifications on the information described above, i.e. purpose of collecting and processing, period of processing, third parties which have access to information. You have a right to request from minopcloud your personal data in a structured, commonly used and machine-readable format. You also have the right to transmit those data to another controller, if the processing is based on your consent or on contract and the processing is carried out by automated means.
You have a right to request from minopcloud to rectify your personal data
This means you can require all the inaccurate personal data concerning you being corrected. You can also complete the personal data if you feel there is a need to do so.
You have a right to request minopcloud to erase personal data
You can request minopcloud to erase personal data if its processing is no longer necessary to achieve purposes for which it was collected as well as if there are no legal grounds for the processing. For this purpose, you can contact us at sales@mantratec.com. In most cases, minopcloud will erase it unless otherwise required by legislation.
You have a right to restrict the processing of your personal data by minopcloud
In some cases, prescribed by law you will be able to restrict the processing of your personal data, for example, if you contest the accuracy of your personal data being processed or in case minopcloud is not interested in processing of your personal data any longer, but you want minopcloud to do this on different reasons, for example, to bring some claim for somebody and, instead of the erasure of information, its processing will be just restricted.
You have a right to withdraw your consent
You can withdraw your consent for the collection and processing of your personal data by minopcloud at any time by contacting us, without affecting the lawfulness of processing based on consent before its withdrawal. After we at minopcloud receive such a withdrawal request from you, we will process it in a timely manner and we will no longer process your personal data, unless otherwise is set by law.
You have a right to object to processing of your personal data by minopcloud
In some cases, prescribed by the applicable laws you can object to processing of your personal data.
You have a right to object to processing of your personal data when the processing is related to the performance of our task carried in the public interest or in the exercise of official authority vested in us; or we process your data to pursue our or third party’s legitimate interests, and you believe that such interests are overridden by your interests or fundamental rights and freedoms.
If you make a request objecting to processing, we will no longer process the personal data unless we are able to demonstrate compelling legitimate grounds for the processing.
Please note that when processing of your personal data is carried for direct marketing purposes, you have the right to object at any time to such processing without providing any justification. We will no longer process your data for such direct marketing purposes. You may refer to relevant sections of this Privacy Policy to learn whether we process your data for direct marketing purposes.
How to exercise your rights as to your personal data?
Any requests to exercise your rights can be directed to minopcloud by writing to sales@mantratec.com. These requests are free of charge.
minopcloud will provide information on action taken on your request related to your rights specified above within one month of receipt of the request for the longest. That period may be extended by two further months if minopcloud is overwhelmed by the number of requests or the request at issue is complicated and requires a lot of action. minopcloud will inform you of any such extension within one month of receipt of the request, together with the reasons for such delay.
If you have doubts as to our reply or reaction, or absence of such, you have the right to lodge a complaint with a supervisory authority that is empowered to process such complaints in your country.
Disclosure Of Data
Legal Requirements
minopcloud may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of minopcloud
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 12.
We do not knowingly collect personally identifiable information from anyone under the age of 12. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: sales@mantratec.com
REFUND & CANCELLATION POLICY
Refunds
minopcloud is not liable to process any refund.
Cancellation
UPI and Net Banking Transactions cannot be cancelled after initiating the transaction. If the User has entered the wrong account number/VPA ID, then the Company is not a liable party in the transaction.
All UPI transactions are real-time and if there is any delay in the end of the transaction then the User can check with the support team of minopcloud at sales@mantratec.com after a 30 mins cool period.
Debit Card/Credit Card
If the User has any issues related to transactions linked with Debit/Credit card, then the User must report the same Via mail sales@mantratec.com
The Company will respond and try to resolve the issue in the given escalation matrix as per the Company’s internal processes and policies.
All refunds will be processed by following the validation of the transaction from case to case basis in the given legal framework.
Escalation matrix remains the same for the Refunds/Cancellation for all the transactions.
The Company allows the Users to export the PDF from its account which the User can share with its customer as a statement/reminder for collections.
Live Track Terms of Use
Authorized use of the Services
The Live Track Service enables the owner of a device with minopcloud App installed on it (the “Device”) to track the live location of a user added to the owner’s minopcloud Account (the “User”). You agree that no one other than the User can authorize minopcloud to share their location with the Owner. You also agree that the Device must be in the possession of the owner of the Device at all times when a LiveTrack invitation is active. Any other uses of the Services are not authorized by minopcloud and are undertaken at your own risk. If minopcloud has a reasonable belief that you use the Services for purposes other than those listed above, minopcloud reserves the right to terminate your access to the Services immediately. Without limiting the generality of the foregoing, you must not use the Services to stalk, harass, harm or threaten to harm, or to invade the privacy of, any person.
Compliance with laws and regulations
You agree to ensure that your use of the Services complies with applicable laws and regulations in your area regarding the use of location tracking products and services. minopcloud will not be responsible for your use of the Services in violation of any laws or regulations.
Disclaimer of Certain Damages
IN NO EVENT WILL MINOPCLOUD BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, INCIDENTAL, EXEMPLARY, AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE, OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT MINOPCLOUD IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Minopcloud’s Liability
Any use of the Services is at your own risk. minopcloud makes no representations or warranties about the accuracy, reliability, completeness, or timeliness of the Services or about the results to be obtained from using the Services.